Account Manager

The role

Account Manager is responsible for building and maintaining strong relationships with SoftwareONE’s customers to ensure the ultimate customer experience and that maximum value is received throughout customer lifetime. This role provides ongoing sales support to existing and new customers, manages the customer relationship, satisfaction, and retention.

• Engaging with customers to support their Digital Transformation and Cloud Services Adoption by challenging their approach to innovation, modernization, and optimization of their IT estate.
• Achieves/exceeds monthly sales targets and gross profit quota by identifying, prospecting and qualifying new opportunities with existing customers.
• Leads negotiations, coordinates complex decision-making process, and overcomes objections to capture new business opportunities and new customers.
• Evaluates software contract spend and utilization in each organization. Must then be able to optimize spending patterns, technology usage and implementation strategies.
• Grows and maintains existing customer and partner relationships in territory by utilizing question based selling methods to ascertain customers’ needs to craft relevant solutions encompassing software licensing and/or technology related services supporting customers to Plan, Migrate, Deploy and Support new technology.
• Supports marketing related events, seminars, mailings, and call campaigns to increase brand awareness and presence in the local market.
• Submits accurate and timely forecasts that are aligned with assigned sales quotas.
• Facilitates all communications, order processing, and reporting of customer and partner transactions in territory.
• Develops strong knowledge in technology services, licensing, negotiation, and relationship skills.
• Field resource to customers and partners for leading industry volume license offerings.

What we need to see from you

• Bachelor’s Degree from four-year college or university preferred.

• Minimum 3-year relevant enterprise sales experience in volume licensing, software, and cloud solutions
• Experience in Solution Selling with emphasis on strong account/territory management.
• Experienced selling into large enterprise customers
• Demonstrated experience in selling enterprise software products/services/solutions is a strong advantage.
• As an advantage is knowledge of data center technologies and HW, an orientation in SAP and an overview of information security.
• Proven track record of consistently exceeding corporate objectives and quotas.
• Ability to build relationships and quickly develop trust with C-level executives.
• Highly motivated and results oriented.
• Strong presentation, communication, organization, multitasking, time management skills
• Solid problem solving and consultative skills required.
• Ability to work in a fast-paced team sales environment with minimum supervision.
• Proficient with O365 applications and standard CRM system,
• Czech language at minimum C1 level,
• Fluent English language knowledge.

What you should really know about us:

• A good team that will always support you and a pleasant working environment
• 20 + 5 days of rest a year
• In case of (un)availability we have 3 Sick days
• Team events (not only work), such as Tech-beering, work football and more
• Classic package: FlexiPass/Multisport, English language courses
• Harmony day - a day for sports/volunteer activities that we are happy to support
• Covered public transport expenses - annual pass
• We support the education and growth of our employees (industry certifications will not be a problem)
• In-house physiotherapist, regular fruit supplies and even more regular baking of homemade cakes
• Opportunity to purchase company stock
• Corporate passes to the Zoo and Botanical Gardens