Devoteam

You want to be a part of Devoteam today because we offer excellent opportunities for growth to everyone. But it wasn’t easy to get here. A few years ago we decided to stop focusing on Czech clients only and went out to explore, so to speak. And our efforts were eventually crowned with success. We became the International Centre of Excellence for ServiceNow implementation. In human language, this means that a large part of the ServiceNow implementations across the entire Devoteam group are carried out by us from Prague, Ostrava and Bratislava. In 2023, we joined forces with our German branch, specifically the team specializing in ServiceNow. As a result, we have started to discover opportunities in the German market. And as always, we remain focused on new trends from Agile IT, Machine Learning, Cloud, to Cyber Security.

One of the key changes and challenges for the coming period for us is definitely the merger with our German branch for ServiceNow activities – resulting in the creation of Devoteam Central. We see this as a tremendous opportunity for growth, strengthening market positions, and mutual enrichment with experiences for both teams. The German market offers vast opportunities for larger and more complex projects. Merging different company parts or branches brings concerns and uncertainty about cooperation. However, excitement about new challenges typically prevails for us. We started our first ServiceNow projects with German colleagues 10 years ago and today it feels like a return to the roots of our collaboration. 

We’re not hard-core coders, and we’re not simply consultants afraid of the keyboard. We’re kind of dancing around the limits, joining these worlds together. You can think about us as Transformakers, who can lead a whole company through digital transformation. We understand business, key processes, and ones and zeros alike. Lately, we’ve refocused on ITSM tools, showing our capacity for adopting technologies that bring true value to our clients. The whole industry is growing at a fascinating pace, and we’re enjoying the tempo. It allows us to show we’re truly the crème de la crème of our industry. 

For a long time, our recruitment targeted young individuals with potential. We have developed a precise mentoring system, and Devoteam's career paths promote both horizontal and vertical growth and deepening expertise. This approach lets us quickly integrate and advance young talents.

However, a significant shift is our increased focus on attracting and recruiting the market's best. We aim to quickly broaden our know-how and enrich it with significant experience. Often, experienced professionals in many companies reach a growth ceiling. We are dedicated to preventing that. We are actively seeking new challenges to provide the most qualified experts with a very perspective future.

We consult, and we implement. Consult-implement, consult-implement is the daily rhythm that allows us to switch projects and clients, and never fall into a boring routine. We’re always to be found where tech-related business is happening. Gen AI, Machine Learning, Data, Cloud, Business Automation, Cyber Security – we are with modern trends and digital transformation of companies.

We’re also supremely client-focused, and this has led us to build our own Managed Services team in Ostrava, so that we can continue to offer excellent support to our clients. 

At a certain point, we realized a healthy business shouldn't rely solely on one leg, which can be unstable. Simultaneously, we've always been adept at monitoring market needs and spotting opportunities. These capabilities led us to establish another pillar beside ServiceNow, focusing on cloud solutions. The swift technological evolution around Machine Learning and the emergence of generative AI have reinforced our ambition to expand another business pillar. We believe both cloud and AI are future technologies of interest to all major clients. We aim to be among the first to offer comprehensive solutions in this domain. Our ability to quickly learn and adapt to new technologies ensures our success. Our repeated recognition as Google Cloud Partner of the Year proves these are not mere words.

We want you to think like an entrepreneur and not be afraid to look at problems in a complex way. You have the freedom to try and test new possibilities and approaches. If you discover some technology we don’t offer, you’re more than welcome to help extend our portfolio. We often see such new technologies slowly creep up to become one of the cornerstones of our business, ServiceNow being a perfect example.

A business-like mindset is in our DNA. We chase opportunities as a matter of course, and we don’t get lost in short-term goals, cash, and KPI’s. Our main goal is to satisfy customers with a friendly and open-minded approach.

We are not hard core programmers, but neither are we consultants who can't program. We move in the intersection of both worlds. We are transformers and can guide companies through digital transformation. We understand how business works, the processes and everything big companies need to succeed. But we also understand zeroes and ones. We know how to select innovative technologies, deploy them and adapt them as needed to add the most value to the customer.

We feel like a fish in water in the world of ITSM tools. Our domain is the ServiceNow cloud platform, which helps large companies to efficiently handle requirements, change, claims and reporting management. Devoteam also partners with other top cloud companies within EMEA such as Google, Amazon, Microsoft and Salesforce. As consultants, we are also strong in the other pillars of IT Operations, Customer Service, HR and Cybersecurity. There is no shortage of projects and opportunities with us.

Our organizational structure is relatively flat and straightforward. At the top is the management and below that are all of us consultants, divided into juniors, seniors, leads and principals based on the experience we have behind us. We dynamically organize ourselves into small teams based on the projects we are working on. When a project starts, the team is built according to what skillset is needed and who has spare capacity. Sometimes you can work on 2-3 projects at the same time, but it depends on how you can organize your time. Every project has its own Project Manager, who coordinates our efforts, but we learned we can do without line managers just fine. The teams average at 6 people, which allows us to quickly assess whether we’re working fast enough and well enough to satisfy our client’s needs. It’s surprisingly efficient, as we don’t need to report to anyone from “above”, and we can focus on what’s important.

Devoteam’s DNA is defined by its founders. The de Bentzmann brothers have built the company from nothing, and since they still lead it, they manage to maintain startup-like energy, despite our corporate size. We value interest, friendship, understanding, and collaboration extremely, and they’re underlined by responsibility and family-like culture cultivated by Sylvain, our CEO. Our leadership generally aims to guide and help, rather than to direct and rule. This approach simply works, and the people in Devoteam are all extremely responsible and professional. We can rely on each other, which allows us to behave in an agile manner, to innovate, and essentially function as a startup does. We don’t play politics, and we like to do our work.

In Prague, we sit in two large open spaces where we don't have fixed workplaces. We change them depending on what project we are working on or how many of us want to work from offices and who prefers to work from home. It's worked well for us to have people sitting together on the same project. We are based in the very centre of Prague at the Ovocny Market, the perfect place for our group who like to go out for lunch together. The biggest problem is usually the choice of location.

Outside of work, we often go to the gym together, or to the mountains, or stay in the office and play board games. Worth mentioning are also football tournaments and great wine Fridays. Every Friday after work, anyone who has time can hang out here. Have a glass of wine and chat about all sorts of things. Why wine and not beer, you ask? Because we're a French company :)

Joining a new work environment is a very important step, and it takes a bit of know-how. We’ll see you as an equal partner from day one, be ready to work hard, and also go to lunch with everyone else. Throughout your trial period, your uncle or aunt will be available to you. At the start, they'll explain how we operate, what we do, why we do it, and the principles upon which Devoteam stands.

You’ll do a lot of studying in the first few weeks. And then we’ll give you a demo project with real user stories, with us as the client. We all went through it and we know this process manages to bring the best out of people. After this experience, you’ll be certified and ready to join us with our main body of work.

After your trial period is over, you’ll be assigned to your Career Manager. We don’t hire external experts, it will be one of your co-workers. Principals help guide seniors, seniors help guide juniors. Career Managers are responsible for the personal and career development of people they take on, so one of the first things on the bucket list will be determining your ideal career path, and checking that you’re always moving in the right direction. They will always be ready to help you and you will meet regularly, to develop your key competencies to the max.

We started building our Ostrava team few years ago. Today we are a full-fledged branch office with a large part of our service team. However, we collaborate with colleagues across various branches on many projects.

Within Ostrava and the entire region, we are now an attractive employer with an exciting future, and we are eager to welcome colleagues from all over Moravia. We really enjoy the drive and potential that Devoteam currently has, and we anticipate many more interesting opportunities and challenges ahead.

We usually introduce work at Devoteam by saying that it’s a bit like going to university again. You know what you’re supposed to be doing, but no one checks on you every other hour. We value results, and customer satisfaction. The rest is up to you. You will be given great freedom of maneuver and thought. This also means you will bear a lot of responsibility, and if you reach a cul-de-sac, you will be expected to own up. It’s important to be able to communicate with co-workers and clients alike. We don’t condone radical individualistic behavior. We work as a team, and we discuss all issues frequently.

DEVOTEAM OSTRAVA

You can find us in the city center, just a short walk from the legendary Stodolní Street. Our offices are a favorite meeting point, whether we're brainstorming projects or going out for a communal lunch. We enjoy spending leisure time together after work, playing various games, having a Star Wars marathon, or celebrating birthdays together, where prosecco and cake are usually a must.

For us, every project is unique. This is why we often encounter problems no one among us has faced before. Oftentimes, they never had to be solved period. But we like it that way. We choose clients with interesting and specific needs because we like the challenge. We are naturally attracted to this kind of work, but we don’t force anyone to do it for us. Like we already mentioned, teams are built based on preferences and capacity. 

DEVOTEAM BRATISLAVA

In Bratislava we have a very intimate team in an office building in the middle of the city. We are a small team and so we don't lack a very friendly to family atmosphere. For our team, it is key to choose colleagues based on their experience and seniority, of course, but besides that, it is very key for us to choose colleagues that are close to us in mindset.

You can go from junior consultant to senior, then become a lead, a principal, and then a senior principal. If you’re doing a swell job, you’ll advance quickly, even within a year and a half from joining us. However, you’ll have to work for it. Working with us involves a lot of independence and responsibility. We don’t encourage people to work till they burn out. You should rather take a step back and think about how to work efficiently and more quickly. Learn to perceive feedback and work on yourself. Your Career Manager and all other support mechanisms are available to help you advance. We strive to support the potential in each of us. Devoteam is not a place where you just serve your time. The environment simply won't let you.